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Data Governance & Client Confidentiality

Client Privacy Charter & UK GDPR Policy

Golden Star Met Ltd (UK Registration No. 16424153) is committed to safeguarding the confidentiality, anonymity, and integrity of your personal and bullion investment records in full accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Zero Data Commercialization Never Sold, Rented or Shared
Isolated Storage Hardware Encrypted Storage
UK GDPR Compliant Full Rights of Erasure & Access
Confidential Dispatch Discreet Logistics Data Masking

Categories of Personal Data Collected and Lawful Basis

Transparency regarding why information is gathered and the legal justification under UK statutory law.

Data Category Elements Included Lawful Basis under UK GDPR Retention Period
Identity & KYC Data Full legal name, date of birth, passport/national ID copy, proof of residential address Compliance with UK Money Laundering Regulations 2017 (Legal Obligation) 5 years following cessation of business relationship (HMRC requirement)
Order & Delivery Data Consignment delivery address, authorized recipient name, phone contact, signature proof Performance of Contract (Insured precious metals delivery) 7 years (Statutory UK accounting and audit requirements)
Financial & Settlement Data Bank wire remittance details, masked card tokens, digital wallet transaction IDs Performance of Contract & Prevention of Fraud 7 years (HMRC financial compliance)
Technical & Telemetry Data IP address, session identifiers, browser fingerprint, device security posture Legitimate Interest (Network defense, DDoS mitigation, fraud prevention) 30 to 90 days rolling log cycle

Your Statutory Rights

You hold the right to request access to your records (Subject Access Request), request rectification of inaccuracies, and request data erasure subject to mandatory statutory HMRC anti-money laundering record retention schedules.

Carrier Data Masking

When dispatching bullion consignments, courier systems receive only masked recipient destination parameters. Product descriptions and asset valuation metadata are never shared with shipping handlers.

Data Protection Officer

For privacy inquiries, rights execution, or data disclosures, contact our designated Data Protection Officer directly at [email protected] or write to our Covent Garden, London registered office.